See how our clients met and exceeded their goals using our services.
Projects
Managed Services Outsourcing
Perception IT provided a top-tier managed services support team to a leading UK system integrator, significantly enhancing their operational capabilities.
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Service Desk Implementation and Support
Perception IT successfully implemented and now maintains a comprehensive service desk for a major telecommunications company, streamlining their business processes for change implementation, incident response, and delivery of new infrastructure and services.
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Enhanced ITSM Database Performance with DB2 PureScale
Upgrading to IBM DB2 PureScale delivered enhanced database performance and reliability.
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Enhanced Asset Management for Telecommunication Infrastructure
Streamlined and standardised mobile telecommunication provider inventory and asset management using IBM Maximo.
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Automated Incident Management
Developed an automated incident management microservice to integrate network alarms with ServiceNow, automating the management of incidents.
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Comprehensive Service Management Process Overhaul for Mobile Network Operator
Transformed the Service Management landscape for a telecom provider by implementing various management processes using IBM Maximo.
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Telco Service Desk IT Process Migration to ServiceNow
A mature service desk implementation for one of Pakistan’s largest Telco was modernised and migrated to cloud using ServiceNow.
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Perception IT UK
Perception IT Pakistan
Agile Faster-to-Market Solutions
DevOps & Automation
Deployment Toolchains
MLOps
Automated Remediation
Robotic Process Automation
Data Orchestration
Integrations (AI)
DevOps & Cloud
Cloud Migration and Management (AWS, Azure, GCP)
Continuous Integration and Continuous Deployment Pipelines
Kubernetes and Docker for Container Orchestration
Infrastructure as Code for Efficient Cloud Management
DevOps Strategy and Process Optimisation
Automated Testing and Security Integrations
Cloud Services
Cost Management
Cloud Cost reduction
Cloud Migration
Cloud Native Applications
Devops and Cloud
Cloud and Kubernetes
Business Precision Solutions
Observability and AIOps
AIOps
Custom AIOps Solution Development
Application Performance Management
Data Analytics
Network Operations
Digital Twin
IoT
Real-Time Monitoring and Log Analytics
AI-driven Predictive Analysis for IT Operations
Automated Incident Response and Runbook Automation
Service Topology Mapping and Analysis
Integration with ITSM and DevOps Tools
Service Desk
Implementation of Platforms like ServiceNow, Jira, and IBM
ITIL-aligned ITSM Process Implementation
Custom Workflow Design and Automation
Integration with Internal Systems and Applications
Service Desk Analytics for Continuous Improvement
User Training and Ongoing Support
ServiceNow Implementation
Reduce the tech load and focus on innovation
Outsourcing
Managed Services
Implementation Services
Software Development
Team / Resource Augmentation
Infrastructure Support
Network & Security
Server & Storage
Virtualization
Backup Solutions
Disaster Recovery
Data Centre Management
Cost Reduction
Open Source
Observability
Middleware
Messaging
License Reduction
Out of Warranty Support
Part Replacement
Patches
Firmware Upgrade
SLA's