Our Partners

Led by Experience

A true tech-led company,
Perception IT is spearheaded by Industry expert
David Pridmore

Tech Lead
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David is a senior consultant in Enterprise and Observability solutions with global experience in top institutions.

David brings to Perception IT a wealth of experience having worked for some of the largest Telecom and Banks in the UK, Africa, and Asian sectors such as British Telecoms, Barclays Bank, RBS, Deutche Bank, DEFRA, Avia, Lloyds Bank, Jazz Telecom, Helios Towers Africa to name a few.

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Business Led Solutions

Faster to <br>Market

Faster to
Market

DEVOPS & CLOUD

Get the key components for a competitive edge.

Our DevOps solutions offer agility, reduced costs, improved productivity, enhanced security, scalability, flexibility and an enhanced customer experience.

Better Business Processes

Better Business Processes

SERVICE DESK

Efficient, scalable, and responsive service desk solutions.

Our Service Desk offerings provide comprehensive support, management, and deployment services to ensure efficient IT operations. From incident management to user support and system updates, we deliver tailored solutions to meet your unique business needs.

Focus on Your <br>
Business Growth, <br>
    Outsource Your IT

Focus on Your
Business Growth,
Outsource Your IT

MANAGED SERVICES

Focus on growing your business while we manage your IT needs.

With our proactive and comprehensive 24/7 IT coverage you can rely on the uninterrupted business.

Decision <br>Management <br>Systems & Tools

Decision
Management
Systems & Tools

BUSINESS INTELLIGENCE

Empower yourself with actionable, data-driven insights.

Combine business rules, predictive analytics, and optimisation capabilities to enable your organisation to automate and optimise complex decisions.

Return On Investment

30,000/day

30,000/day

Automated tickets no longer needing manual triage

-1

-1

Fraudulent Financial Traders

x10

x10

Reduction in security patch deployment time

$1m/year

$1m/year

Reduced fuel expenditure

35,000

35,000

Systems monitored for faults
and application performance

Service Offerings

DevOps & Automation

DevOps & Automation

    Deployment Toolchains
    MLOps
    Automated Remediation
    Robotic Process Automation
    Data Orchestration
    Integrations (AI)
Observability

Observability

    AIOps
    Application Performance Management
    Data Analytics
    Network Operations
    Digital Twin
    IOT
IT Service Management

IT Service Management

    Service Desk
    Digitisation
    Managed Services
Infrastructure Support

Infrastructure Support

    Network & Security
    Server & Storage
    Virtualisation
    Backup Solutions
    Disaster Recovery
    Data Centre Management
Cloud Services

Cloud Services

    Cost Management
    Cloud Migration
    Cloud Native Applications
Out of Warranty Support

Out of Warranty Support

    Part Replacement
    Patches
    Firmware Upgrade
    SLA's
Outsourcing

Outsourcing

    Managed Services
    Implementation Services
    Software Development
    Team / Resource Augmentation
Open Source

Open Source

    Observability
    Middleware
    Messaging
    License Reduction

Testimonials

We have worked with Perception IT for over two years and have been very happy with the quality of work and expertise delivered.
They have proved diligent and continue to deliver first-class technical and documentation deliverables for us. Hence, I would fully recommend their services to others.

Julian Luxton

Principal Consultant, Innovise ESM & Solutions

Abilisoft have utilised Perception IT for systems management consultancy and Java development over the past 2 years and have found them to be dependable partners and their work to be of excellent quality, delivering a good return on investment for us.
They have been willing to go the extra mile to fill any skills gaps, regardless of the complexity of the technologies involved and have delivered solid solutions with good communication, documentation and time management, both to ourselves, and the end customer.
We would not hesitate in recommending Perception IT to others.

Andy Onacko

Chief Executive Officer, Abilisoft

Capabilities

DevOps and Cloud Services

DevOps and Cloud Services

Accelerate and optimise your software development lifecycle with our comprehensive DevOps and Cloud Services. Embrace cloud technologies for scalability, resilience, and cost-effectiveness, and streamline your CI/CD pipelines for faster, more reliable deployments.

    Cloud Migration and Management (AWS, Azure, GCP)
    Continuous Integration and Continuous Deployment Pipelines
    Kubernetes and Docker for Container Orchestration
    Infrastructure as Code for Efficient Cloud Management
    DevOps Strategy and Process Optimisation
    Automated Testing and Security Integrations
Service Desk Implementation

Service Desk Implementation

Transform your IT support with our Service Desk Implementation services. Utilising platforms like ServiceNow, Jira, and IBM, we streamline your IT service management, enhancing efficiency and user experience with robust, scalable, and integrated service desk solutions.

    Implementation of Platforms like ServiceNow, Jira, and IBM
    ITIL-aligned ITSM Process Implementation
    Custom Workflow Design and Automation
    Integration with Internal Systems and Applications
    Service Desk Analytics for Continuous Improvement
    User Training and Ongoing Support
Observability and AIOps

Observability and AIOps

Advance your IT operations with our Observability and AIOps solutions. Gain deep insights into your IT landscape, predict and prevent issues before they occur, and automate routine tasks for increased efficiency and proactive IT service management.

    Real-Time Monitoring and Log Analytics
    AI-driven Predictive Analysis for IT Operations
    Automated Incident Response and Runbook Automation
    Service Topology Mapping and Analysis
    Integration with ITSM and DevOps Tools
    Custom AIOps Solution Development

How Can We Help?

Advisory Services

Advisory Services

By employing our consulting services, organisations get an actionable tailored plan that suits their business needs. We also offer practical advice on how to deploy, secure, and automate workloads.

Implementation and Enablement

Implementation and Enablement

We take care of the entire delivery process, overseeing any bottlenecks and ensuring a seamless transition. Our personalised service and support means we work closely with you to ensure a successful implementation, whether it's a small-scale or large-scale project.

Support Services

Support Services

Our Technical Support service delivers professional IT assistance to businesses and organisations, ensuring swift resolution of any technical issues that may arise, resulting in enhanced system performance and productivity.