Our Partners
Led by Experience
A true tech led company,
Perception IT is spearheaded by Industry expert
David Pridmore
David is a senior consultant in Enterprise and Observability solutions with a global experience in top institutions.
David brings to Perception IT a wealth of experience having worked for some of the largest Telecom and Banks in the UK, Africa, and Asian sector such as British Telecoms, Barclays Bank, RBS, Deutche Bank, DEFRA, Avia, Lloyds Bank, Jazz Telecom, Helios Tower Africa to name a few.
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Business Led Solutions
Better Business Processes
SERVICE DESK
Efficient, scalable, and responsive service desk solutions.
Our Service Desk offerings provide comprehensive support, management, and deployment services to ensure efficient IT operations. From incident management to user support and system updates, we deliver tailored solutions to meet your unique business needs.
Return On Investment
30,000/day
Automated tickets no longer needing manual triage
-1
Fruadulent Financial Traders
x10
Reduction in security patch deployment time
$1m/year
Reduced fuel expenditure
35,000
Systems monitored for faults
and application performance
Service Offerings
Testimonials
They have proved diligent and continue to deliver first class technical and documentation deliverables for us. Hence, I would fully recommend their services to others.
Julian Luxton
Principal Consultant, Innovise ESM & Solutions
They have been willing to go the extra mile to fill any skills gaps, regardless of the complexity of the technologies involved and have delivered solid solutions with good communication, documentation and time management, both to ourselves, and the end customer.
We would not hesitate in recommending Perception IT to others.
Andy Onacko
Chief Executive Officer, Abilisoft
Capabilities
DevOps and Cloud Services
Accelerate and optimise your software development lifecycle with our comprehensive DevOps and Cloud Services. Embrace cloud technologies for scalability, resilience, and cost-effectiveness, and streamline your CI/CD pipelines for faster, more reliable deployments.
- Cloud Migration and Management (AWS, Azure, GCP)
Continuous Integration and Continuous Deployment Pipelines
Kubernetes and Docker for Container Orchestration
Infrastructure as Code for Efficient Cloud Management
DevOps Strategy and Process Optimisation
Automated Testing and Security Integrations
Service Desk Implementation
Transform your IT support with our Service Desk Implementation services. Utilising platforms like ServiceNow, Jira, and IBM, we streamline your IT service management, enhancing efficiency and user experience with robust, scalable, and integrated service desk solutions.
- Implementation of Platforms like ServiceNow, Jira, and IBM
ITIL-aligned ITSM Process Implementation
Custom Workflow Design and Automation
Integration with Internal Systems and Applications
Service Desk Analytics for Continuous Improvement
User Training and Ongoing Support
Observability and AIOps
Advance your IT operations with our Observability and AIOps solutions. Gain deep insights into your IT landscape, predict and prevent issues before they occur, and automate routine tasks for increased efficiency and proactive IT service management.
- Real-Time Monitoring and Log Analytics
AI-driven Predictive Analysis for IT Operations
Automated Incident Response and Runbook Automation
Service Topology Mapping and Analysis
Integration with ITSM and DevOps Tools
Custom AIOps Solution Development
How Can We Help?
Advisory Services
By employing our consulting services, organisations get an actionable tailored plan that
suit their business needs.
We also offer practical advice on how to deploy, secure, automate workloads.
Implementation and Enablement
We take care of the entire delivery process, overseeing any bottlenecks and ensuring a
seamless transition.
Our personalised service and support means we work closely with you to ensure a successful
implementation, whether it's a small-scale or large-scale project.
Support & Maintenance
Our Technical Support service delivers professional IT assistance to businesses and organisations, ensuring swift resolution of any technical issues that may arise, resulting in enhanced system performance and productivity.